Tesla Model 3 Won’t Lock: Common Problems And Solutions

It’s a good thing that your Tesla Model 3 should keep you secure wherever you travel. However, when the car doesn’t shut, it could appear as if a piece protection has been taken from you. This is incredibly difficult, particularly if you’re in a rush.

Tesla Model 3 has an auto lock feature which is designed to automatically lock doors when you exit the vehicle. If the feature isn’t working correctly it means that your Model 3 won’t lock. The most frequent reason for the Tesla Model 3 won’t lock is because the doors aren’t closing correctly. Even though they appear to be shut, if there’s still an opening between the frame and the door the door won’t be able to lock.

It is a good thing that you can fix the majority of these issues with no hassle. This article will provide the most frequently occurring reasons the Tesla Model 3 won’t lock and solutions to the issue. After studying this guide you’ll be able to resolve the issue that is causing your vehicle to remain unlocked.

Read Also: Tesla App Not Connecting To Car

Common Problems: Tesla Locking Issues

Tesla locking issues typically occur due to errors by users or an issue with the car’s software. It is more likely to be caused by user error to occur if you’ve recently changed any settings in the vehicle or updated its software. Below are five typical reasons for Tesla lock issues so you are able to identify the root of the issue.

Tesla Model 3 Won’t Lock
Photo by: Pixabay

1. Doors Not Shut Properly

One common problem that Tesla Model 3 owners may encounter is doors not shutting properly. This can be a frustrating issue as it compromises the security and safety of the vehicle. There are several potential reasons why the doors may not shut properly, such as misalignment, loose hinges, or faulty latches.

Misalignment is often a result of improper installation or wear and tear over time. It can cause the doors to stick out or not close flush with the body of the car. Loose hinges can also contribute to this problem, causing a misalignment that prevents proper closure. Additionally, faulty latches can prevent the doors from securely shutting, leading to concerns about theft and accidents while driving.

To address these issues, it is recommended to take your Tesla Model 3 to an authorized service center for inspection and repair. They will be able to diagnose the exact cause of the problem and make any necessary adjustments or replacements. Regular maintenance and careful handling of your vehicle’s doors can also help prevent future issues with door closures on your Tesla Model 3.

2. Check Your Exclude Settings

Second common problem is the issue of the car not locking properly. This can be frustrating and concerning, as it leaves the vehicle vulnerable to theft or unauthorized access. However, before rushing to a service center or contacting Tesla support, it is worth checking your exclude settings.

Exclude settings refer to the specific features or areas of the car that are excluded from being locked when using keyless entry or auto-lock functions. In some cases, certain doors or compartments may be set up to remain unlocked even when you try to lock the car. By checking and adjusting these settings, you can potentially resolve the issue yourself without any additional hassle.

To check your exclude settings on a Tesla Model 3, navigate to the vehicle’s main menu and select Locks. From there, you can review all of the available options for excluding certain parts of your car from being locked automatically. Make sure there are no unintended exclusions that could be causing the problem with your car not locking properly. If necessary, modify these settings accordingly and test if the issue is resolved.

In conclusion, when faced with a Tesla Model 3 that won’t lock properly, it is advisable to first double-check your exclude settings before seeking further assistance. This simple step might save you time and effort by allowing you to fix any unintentional exclusions in just a few taps on your car’s touchscreen interface.

3. The App Is Not Connected

Third common problem that Tesla Model 3 owners may encounter is when the app fails to connect with the car. This issue can be frustrating as it prevents users from remotely accessing and controlling their vehicle’s features. There could be several reasons why the app is not connected, such as a weak internet connection or a server issue on Tesla’s end.

To resolve this problem, users can start by checking their internet connection and ensuring they have a stable network signal. If the issue persists, restarting both the smartphone and the car can often fix connectivity problems. Additionally, updating the Tesla mobile app to its latest version might also address any bugs or compatibility issues that could be causing the disconnection.

If these steps do not solve the problem, contacting Tesla customer support would be advisable. They can provide further assistance and troubleshoot any underlying issues that might require professional intervention. Overall, while encountering connectivity problems with the Tesla Model 3 app can create inconvenience, following these steps should help users reestablish connection and regain control over their vehicle’s functions.

4. Software Or Hardware Issues

Fourth common issue that may face is the car’s inability to lock. One possible cause for this problem could be a glitch in the software system that controls the locking mechanism. In such cases, restarting or resetting the car’s software may resolve the issue. Additionally, ensuring that all software updates are installed and up to date can also help fix this problem.

On the other hand, hardware issues can also contribute to a Tesla Model 3 not locking properly. A faulty door handle or sensor could prevent the lock from engaging correctly, leading to an unlocked car even when manually trying to lock it. In such cases, visiting a Tesla service center would be necessary for professional assistance and potential repairs or replacements of any defective hardware components. It is important for Tesla owners facing these problems to determine whether it is a software or hardware issue before seeking out solutions in order to save time and effort in troubleshooting their vehicle’s locking system.

5. Your Tesla Model 3 Detects A Key

Fifth possible reason for this issue could be that your Tesla Model 3 is detecting a key nearby. The Model 3 uses a keyless entry system that detects the presence of a key fob or smartphone to unlock and start the car. Sometimes, if another key fob or mobile device is within range, it can confuse the system and prevent the car from locking properly.

To resolve this problem, you can try moving any additional keys or smartphones away from your vehicle’s proximity detection area. Additionally, make sure there are no other electronic devices interfering with the signal between your key fob and your Tesla Model 3.

Solutions for Locking Issues in Tesla

Once you’ve identified the most frequent reasons for Tesla Model 3 locking issues Let’s take a look at solutions.

Photo by: Pixabay

Open And Close All Doors And Trunk

The first thing you need to do is to open and shut every door even the trunk. Be sure that they’re properly closed and fastened so that the car can be locked.

A lot of Tesla customers have shared that their vehicle locks after this, even though it didn’t before. The door might be shut enough to not activate an open door light yet not sufficient to activate the latch.

Check Your Exclude Settings

If you’re in any location that are not auto-lock-able, make sure to ensure that you’re not within one of those areas. If you are, the vehicle won’t be capable of locking itself automatically.

The majority of Tesla owners’ primary issue is that their vehicle isn’t locking itself at home. It’s a simple fix: make sure your settings are correct and the auto-lock that you exclude at home is not turned off.

Check Software And Hardware

If the above procedures don’t work, it could be a problem with either the hardware or software of the vehicle. If this is the case it is recommended to get in touch with Tesla service center and discuss the issue.

They can offer further guidance on how to resolve the issue. If needed, arrange to an Tesla Service Center. Most often, they will be able to offer the solution remotely, utilizing the most recent software update.

Double-Check For Keys

Also, make sure there aren’t any keys are inside the vehicle before you attempt to lock it remotely. If there is a key then the sensors inside your Tesla will believe that the car is not locked and not allow locking.

It has three types of keys for models 3: a keyfob, phone keys as well as the key card. Each of them can stop that the vehicle from locking when the car is left inadvertently.

Photo by: Pixabay


1. How do I manually lock my Tesla Model 3?

To manually lock your Tesla Model 3, you can use the key card or press the lock button on the key fob.

2. What does “Walk-Away Door Lock” mean in a Tesla Model 3?

The “Walk Away Door Lock” feature automatically locks your Tesla Model 3 when you walk away from the car with the key fob, ensuring your vehicle stays secure.

3. Can I exclude specific areas from the “Walk-Away Door Lock” feature?

Yes, you can set up exclusion zones for the “Walk-Away Door Lock” feature using your Tesla’s settings to prevent automatic locking in designated areas.

4. How can I enable auto-lock for my Tesla Model 3?

To enable the auto-lock feature in your Tesla Model 3, go to the car’s settings and turn on the “Auto-Lock” option.

5. Is there a way to lock and unlock my Tesla Model 3 automatically when I walk away from the car?

Yes, by enabling the “Walk-Away Door Lock” setting, your Tesla Model 3 will automatically lock when you walk away with the key fob, and unlock when you approach the car.

6. How do I lock my Tesla Model 3 using the Tesla mobile app?

To lock your Tesla Model 3 remotely, simply open the Tesla mobile app and tap on the “Lock” icon.

7. What should I do if my Tesla Model 3 won’t lock?

If your Tesla Model 3 won’t lock, make sure the doors are closed properly, check your settings, and ensure the key fob is within range. If the problem persists, contact Tesla customer service for assistance.

8. The “Walk-Away Door Lock” feature isn’t working properly. What can I do?

If the “Walk-Away Door Lock” feature is malfunctioning, check the settings and ensure there are no obstructions around the car. If the issue continues, reach out to Tesla customer service for support.

9. Can I lock my Tesla Model 3 when the key is inside the car?

Yes, you can lock your Tesla Model 3 from the outside even if the key is inside the car. However, the key must be within the car’s proximity for the vehicle to operate.

10. What are the common causes of Tesla Model 3 locking issues?

Locking issues in Tesla Model 3 might arise from key fob battery depletion, software glitches, or sensor problems. Ensure you have checked these aspects before seeking further assistance.

11. How can I contact Tesla customer service for help with door lock issues?

To contact Tesla customer service regarding door lock issues or any other concerns, you can reach out through the Tesla app or call their customer service hotline.

12. Can I use the “Walk-Away Function” with a paired key other than the key fob?

Yes, you can use the “Walk-Away Function” with a paired phone key, which allows the car to lock and unlock automatically based on the phone’s proximity.

Remember, for specific issues related to your Tesla Model 3’s door lock features, it’s always best to consult Tesla’s official support channels and customer service for accurate and personalized assistance.


Locking your vehicle is a crucial step in ensuring its security and protecting your valuable possessions. Whether you drive a Tesla or any other car, the importance of locking your car cannot be emphasized enough. With advancements in technology, modern vehicles like the Tesla Model 3 come equipped with innovative features such as walk-away door lock that automatically locks the car when you walk away from it. This feature not only provides convenience but also ensures that you never have to worry about forgetting to lock your Tesla again.

However, it’s essential to note that relying solely on these automated features may not always guarantee foolproof security. It’s still important to double-check and manually lock your vehicle before walking away. This extra precaution can prevent any potential break-ins or thefts, providing an extra layer of protection for your belongings.

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